The following course is presented as a number of Simulated Consultations, relating to a customer interaction with pharmacy staff relating to Constipation.  Course participants should review each consultation as instructed and use the STEPS® Consultation Video Review Form provided to take any notes.
It should be noted that none of the consultations purport to be ‘perfect’ and should be reviewed in the context of a live interaction and used to discuss among your colleagues using the STEPS® Consultation framework as your guide.

The following course is presented as a number of Simulated Consultations, relating to a customer interaction with pharmacy staff relating to Diarrhoea.  Course participants should review each consultation as instructed and use the STEPS® Consultation Video Review Form provided to take any notes.
It should be noted that none of the consultations purport to be ‘perfect’ and should be reviewed in the context of a live interaction and used to discuss among your colleagues using the STEPS® Consultation framework as your guide.

The following course is presented as a number of Simulated Consultations, relating to a customer interaction with pharmacy staff relating to Indigestion & Heartburn.  Course participants should review each consultation as instructed and use the STEPS® Consultation Video Review Form provided to take any notes.
It should be noted that none of the consultations purport to be ‘perfect’ and should be reviewed in the context of a live interaction and used to discuss among your colleagues using the STEPS® Consultation framework as your guide.

The following course is presented as a number of Simulated Consultations, relating to a customer interaction with pharmacy staff relating to paracetamol sales.  Course participants should review each consultation as instructed and use the STEPS® Consultation Video Review Form provided to take any notes. 
It should be noted that none of the consultations purport to be ‘perfect’ and should be reviewed in the context of a live interaction and used to discuss among your colleagues using the STEPS® Consultation framework as your guide.